Last updated: May 2026

This Privacy Policy tells you how and why Lochwinnoch Community Development Trust collects, stores, and uses your personal data. It tells you your rights relating to your personal data and how the law protects you. It also explains your rights and how to make a complaint. Please read it carefully, and if you have any questions or would like to exercise your privacy rights, contact us directly.

LCDT understands that your privacy is important. We will only collect and use personal data in ways that are described here and in line with data protection law.

What this policy covers

This Privacy Policy explains how we collect, use, and share personal data when you:

Visit our website: lochwinnochtrust.org.uk
Use forms on our website (for example, contact form, newsletter signup, and member sign up);
Follow us on social media
Interact with our content (for example, blog posts and comments)

What data do we collect?

We collect the following types of information:

Information you provide to us

This may include:

Name, address, email, phone number, date of birth (where relevant)
Donation records
Volunteering records with Lochwinnoch Community Development Trust
Information about our relationship with you (for example, correspondence, meeting notes, event attendance, etc.)

Website activity and technical data

We may collect:

Device and browser information (for example, your user agent)
Approximate location from your IP address (if applicable)
Pages viewed and how you use the site (via Google Analytics)
Your IP address (for security and spam prevention)

Social Media data (Meta Business Suite)

If you interact with us on social media, we may receive information from insights through our social media accounts. We use Meta Business Suite to manage and measure our activity.

This may include insights on engagement with our posts and content (for example, number of views and interactions).

We do not collect information about individual users through social media activity, and we do not collect individual-level identifiers from social media for this policy.

Comments and any profile information

If you leave a comment on our website (news blog), we may collect:

The comment content
your name and email address (if you provide them)
your website URL (if provided)
your IP address and browser user agent (for spam prevention)

How do we collect your data?

We collect personal data in the following ways:

When you submit forms on our website (for example, contact or signup forms)
When you donate, volunteer, or register for events
When you visit our website (Google Analytics)
When you follow or interact with us on social media (for example, aggregated insights from Meta Business Suite)

How will we use your data?

We use personal data for the purposes below. Where GDPR/UK GDPR requires it, we rely on a lawful basis set out for each purpose.

To operate and improve our website and keep it secure

Data we use: technical data, IP address, device/browser data, and any data needed for security.
Purpose: site security, fraud prevention, and improving site performance.
Lawful basis: legitimate interests (keeping the site secure and preventing abuse), unless otherwise required by law.

For spam detection and moderation (where comments are enabled)

Data we use: comment text, your IP address, and browser user agent.
Purpose: detecting and preventing spam.
Lawful basis: legitimate interests (protecting the site and other users).

To administer comments and user accounts

Data used: comment and profile-related information.
Purpose: managing comments, approving content where moderation is enabled, and allowing site administration.
Lawful basis: legitimate interests and/or legal obligation (where applicable).

For newsletters and email updates

If you subscribe (newsletter, membership) using EmailOctopus;

Purpose: providing newsletters and communications you request.
Lawful basis: consent to receive marketing emails.

If you also receive fundraising/supporter communications in future, we will apply the same approach where required.

For analytics (Google Analytics)

We use analytics tools to understand how visitors use our site (including where needed for reporting and improving content).

Purpose: analytics and improving our site.
Data we use: usage/device/browser information; cookie-based identifiers.
Lawful basis: consent for cookies/analytics where your consent is required; otherwise, legitimate interests, depending on your cookie settings.

How long do we keep your data?

We keep personal information only for as long as necessary for the purposes described in this policy, including to comply with legal, accounting, and governance requirements. Where possible, retention periods are determined by our record-keeping and data retention schedules (e.g., for enquiries, donations, and event participation).

Contact forms

We retain the information for as long as we need to respond to your enquiry and to keep a record of what we agreed, and for any period we may need to keep records for legal or audit reasons.

Membership details

We retain the information for the duration of your membership.

Marketing reports/ analytics

We create marketing reports every 3 months (aggregated summaries). We keep the reports for as long as they are needed for our marketing, reporting, and record-keeping.

If you tell us you no longer want to be contacted (where applicable), we will retain limited information necessary for administrative purposes or to keep records of your preferences.

Your rights

You have rights under data protection law in relation to your personal data. These rights are subject to certain conditions and exceptions.

Depending on the circumstances, you may have the right to:

Access your personal data (the “right of access”).
Rectify inaccurate or incomplete personal data (the “right to rectification”).
Erasure of your personal data (the “right to erasure”).
Restriction of processing of your personal data (the “right to restriction”).
Data portability (the right to receive certain personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller).
Object to the processing of your personal data, where applicable (including objecting to processing based on legitimate interests).
Lodge a complaint with a supervisory authority—specifically, the UK Information Commissioner’s Office (ICO)—if you believe that your personal data has not been handled in accordance with data protection law.
Withdraw consent at any time where processing is based on consent (without affecting the lawfulness of processing before you withdraw).

If you wish to exercise any of these rights, you can contact us using the details in this Privacy Policy.

Privacy Policies of other websites

The Lochwinnoch Community Development Trust website contains links to other websites. This privacy policy applies only to our site, so you should always be aware when you are using another site and read its privacy statement. We are not responsible for the content of external websites.

Contact Us

If you have any questions about Our Site or this Privacy Policy, contact us:

by email at info@lochwinnochtrust.org.uk
or by post at:

Lochwinnoch Community Development Trust

39 High Street

Lochwinnoch

PA12 4AB

Cookie Policy

How do we use cookies?

Cookies and similar technologies are small files placed on your device (such as a computer, tablet, or mobile phone) when you visit our website. We use cookies and similar technologies for different purposes. Some cookies are necessary for the website to function, while others are used to analyse how the website is used or to deliver marketing content.

Essential/Strictly Necessary Cookies: These cookies are vital for you to browse the website and use its features, such as accessing secure areas. Without these cookies, the website cannot function correctly.
Statistic Cookies: These cookies collect information anonymously. This information helps us understand how visitors use our website.
Performance Cookies (Analytics): These cookies collect anonymous information about how visitors use our website. This data helps us understand how the website is performing and how we can improve it.

Your choices and how to manage them

You can change your cookie preferences at any time by using the cookie settings controls provided on our website (including the cookie banner/settings).

Your choices apply to the cookies and technologies covered by each category:

Essential: used when needed and not based on consent selection
Statistics: enabled or privacy-restricted based on your choice
Performance: enabled or restricted based on your choice

Contact Us

If you have any questions about Our Site or this Cookie Policy, don’t hesitate to get in touch with us:

by email at info@lochwinnochtrust.org.uk
or by post at:

Lochwinnoch Community Development Trust

39 High Street

Lochwinnoch

PA12 4AB